Cooperating with your Insurance Company After Filing a Claim December 1, 2016 Alan M. Ruley Insurance Recovery You've notified your insurer of a claim on behalf of your company. Now what? You have a duty to cooperate with your insurance company after providing it with notice of a claim or potential claim. In fact, the duty to cooperate is usually expressly set forth in the “Conditions” section of Company General Liability ("CGL") policies. For example, most CGL policies require the insured to:
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